Tracking
Track your package
As soon as your order is sent, you receive an email with your tracking code.
Insert the tracking number you received by email
You can follow the parcel on the website of the national post, as soon it has arrived in the country of destination.
USA: FedEx
If there is no information available on the website of the national post, please visit this link:
Assembling your glasses
If you order glasses with a prescription or any tint and personalised option, count 2 to 6 business days before the package is shipped.
Delivery time
Standard delivery Europe: 6-12 business days.
Standard delivery worldwide: 15 business days.
If you haven’t received your package after 30 days from the shipping date, contact our customer service at customerservice@polette.com so a solution can be provided.
Package routing
